Changes to the Website and These Terms

We may update, modify, or discontinue certain website features when reasonably necessary for maintenance, security, technical upgrades, or operational purposes.

We may also revise these Terms to reflect changes in our business, services, or legal obligations.

The current version of the Terms will be made available on this page. Where required, we will provide appropriate notice of material changes.

Your continued use of our services after updated Terms become effective may constitute acceptance to the extent permitted by law.

Changes will not automatically remove contractual or statutory rights arising from orders already placed.

Customer Comments, Reviews and Submissions

Our website may allow customers to submit reviews, comments, suggestions, ratings, photographs, or other feedback.

Any information you submit must be accurate to the best of your knowledge, lawful, and respectful of third-party rights.

Prohibited Content

You must not submit content that is:

• Unlawful, threatening, harassing, or defamatory.
• Obscene, abusive, or intended to promote illegal activity.
• Misleading, fraudulent, or deliberately inaccurate.
• Infringing another person's copyright, trademark, privacy, or other rights.
• Containing malicious code, spam, or unauthorized promotional materials.

Your Responsibility

You remain responsible for the content you submit and confirm that you have the rights necessary to share it.

Where review or publishing features are available, you grant us a non-exclusive, royalty-free license to display, reproduce, and use your submitted content for operating and promoting our services, subject to applicable law and privacy rights.

We may review, restrict, or remove content that violates these Terms or applicable law.

Acceptable Use of the Website

You agree to use our online store only for lawful purposes.

You must not interfere with website functionality, security, or the experience of other customers.

Prohibited activities include:

• Attempting unauthorized access to accounts, systems, or customer information.
• Introducing malware, viruses, or other harmful code.
• Using automated tools to disrupt or overload website services.
• Misrepresenting identity or submitting fraudulent purchase information.
• Using our website to violate applicable laws or third-party rights.

We may take reasonable measures to protect our website and prevent misuse, including restricting access where permitted by law.

Placing Orders and Payment

When placing an order, you agree to provide complete and accurate purchase, billing, shipping, and contact information.

Please verify the selected ceramic plate designs, quantities, shipping destination, and final payment amount before confirming the purchase.

Payment authorization may be subject to verification by your card issuer or payment provider.

We may contact you if additional information is needed to process an order or address a transaction issue.

Orders may be declined or cancelled where permitted by law, including in cases involving suspected fraud, invalid payment, product unavailability, or clear material errors.

Returns, Refunds and Product Issues

Requests relating to returns, refunds, exchanges, damaged products, or incorrect deliveries are handled in accordance with our applicable Return Policy and consumer protection laws.

If a ceramic plate arrives cracked, chipped, or otherwise damaged, please contact our customer service team with your order number and relevant photographs where available.

Return eligibility and any applicable shipping responsibilities depend on the circumstances of the request and relevant legal requirements.

Nothing in these Terms limits mandatory rights concerning defective goods or products that do not conform to their description.

Errors, Inaccuracies and Omissions

We make reasonable efforts to ensure that website content is accurate and helpful.

Occasionally, website information may contain typographical errors, incorrect descriptions, pricing inaccuracies, or outdated availability information.

Such issues may involve:

• Product descriptions and specifications.
• Ceramic colors, designs, and dimensions.
• Product availability or inventory.
• Promotional prices and discounts.
• Shipping fees and delivery estimates.

We may correct inaccuracies, update information, or address affected orders as appropriate and in accordance with applicable law.

Customers who notice an apparent error are encouraged to contact our support team for clarification.

Website Availability and Service Limitations

We aim to provide a functional, accessible, and informative online shopping experience.

However, website services may occasionally be interrupted due to maintenance, technical problems, system updates, or circumstances outside our reasonable control.

To the extent permitted by applicable law, we do not guarantee that website access will always be uninterrupted or error-free.

General website content is provided for informational purposes. Product-specific details and applicable order terms should be reviewed before purchase.

Privacy and Personal Information

Your use of the ddswy website may involve the collection and processing of personal information.

Our Privacy Policy explains relevant practices involving personal information, website cookies, payment-related data, customer communications, and applicable privacy rights.

Please review the Privacy Policy for more information about how personal data is handled and how to contact us regarding privacy questions.

Severability and Entire Agreement

If any provision of these Terms is determined to be invalid or unenforceable under applicable law, the remaining provisions will continue to apply to the extent legally permitted.

These Terms, together with applicable store policies and order-specific conditions, describe the general agreement governing use of our website and related services.

The failure to enforce a provision on a particular occasion does not necessarily constitute a waiver of that provision.